Appointment reminders
Send day-before and morning-of reminders with prep notes.
Missed-call text-back
Rescue missed calls with AI-written text replies and intake capture.
Vaccine expiration reminders
Flag expired or soon-to-expire vaccines before boarding and daycare.
No-show follow-up
Send gentle reschedule nudges after missed visits.
Rebooking reminders
Spot pets drifting past their usual cadence and bring them back.
Birthday / gotcha day messages
Celebrate special dates with boutique-feeling notes and perks.
Review requests
Trigger review asks after completed appointments and stays.
Lapsed customer reactivation
Generate 'We miss Bella' campaigns for customers who slipped away.
First-time customer onboarding
Send prep notes, directions, and what-to-expect messages.
Boarding photo update reminders
Prompt staff to share photo updates during longer stays.